GENERAL

Arden’s are committed to maintaining your privacy and we have provided the following statement to explain to You how we go about doing this. We respect your concerns about privacy. We therefore encourage You to refer to this policy on an ongoing basis to stay abreast of our most current privacy policy practices. The following policies are intended to protect your privacy and ensure that your Personal Information is handled in a safe and responsible manner. As we continue to develop our Website and take advantage of technologies to improve the services we provide, our policies will continue to evolve.

The Data You provide to us will only be used for the purposes You have agreed. The Data is placed on a secure server, operated by Digital Horse (Arden’s digital media partner). Arden’s and Digital Horse will only forward your details to third parties with your express consent unless it is deemed that this information may not comply with the law or may be of a threatening nature to our employees, members of the public, or third party employees.

How do we handle your Personal Information?

Your Personal Information will only be disclosed to other businesses within Arden’s group and Digital Horse (strictly to be used in connection with Arden’s Group business). Arden’s will treat your Personal Information as fully confidential and will fully comply with all applicable UK data protection and consumer legislation from time to time in place.

You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information we are entitled to do so.

You agree that You do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and You confirm that You do not and will not consider any of the above as being a breach of any of your rights under the Telecommunications (Data Protection and Privacy) Regulations 1999.

Why do we have a privacy policy?

Arden’s are committed to privacy for everyone who accesses our Website. Under the Data Protection Acts of 1984 and 1998 and any revisions to these Acts, we must comply with certain regulations which are designed to ensure that any Data You provide to us is processed with due care and attention.

How do we define "Data"?

Data is information that is any Personal Information which You provide to us and which is recorded and used by us and by which You can be identified.

How do we maintain the security of your Data?

We take your security very seriously at Arden’s. Your Data will be held on a secure server and security precautions have been put in place to prevent alteration, loss or misuse of the Data that is under our control. We will comply with the standards, procedures and requirements laid down in the UK Data Protection Acts 1984 and 1998 and any future legislation to ensure that your Personal Information is kept secure and processed fairly and lawfully.

What are the Data Protection Acts of 1984 and 1998?

These are the Acts of Parliament which set out principles relating to the use of Data to ensure that the rights of the person who is the subject of the Data are protected under the law.

How will we let You know if our privacy policy changes?

Should our policy change in the future, for example to comply with new legislation, we will post these changes on the privacy policies statements contained on the Website. Please check back frequently on the Website to see any updates or changes to our privacy policy.

What is a cookie and what is it used for?

Cookies are small pieces of information that are stored by your browser on your computer hard drive. They contain no recognisable Personal Information.

We use them to identify You as You travel around our site and to provide site usage information, which will further help us improve and develop the site and services we offer.

We advise You not to use cookies if your computer is shared by other people. You can accept all cookies, reject all cookies, or modify your browser to alert You of any new cookies. Cookies also protect the integrity of registered passwords and limit access to 'paid for' services.

Questions?

Questions regarding this Policy should be directed to the Head Office of Arden’s as follows:
Arden’s, 10 Banner Park, Wickmans Drive, Coventry. CV4 9XA, enquiries@ardens.co.uk, tel: 02476 422422.

Newsletter

What sort of Data do we collect about You?

Arden’s collects personal Data about You to enable us to issue a newsletter and email you about offers and promotions. This Data consists of your name & email address. The information we learn from customers helps us personalise and continually improve their shopping experience at our Website. We use the information to issue newsletters, recipes and other product information we think you may be interested in.

 

How do we remove your name from our database?

We will hold your Data until such time as You request it be removed from our Website. At your request we will remove your details from our Website. This will not prevent You from re-registering with us at some future point. Please note that this process is carried out in accordance with the Data Protection Acts of 1984 and 1998 and any revisions to these Acts.

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